How Are Your Products Made?

Many of our products are designed, product developed, and then made to order in-house. These include stickers, magnets, other stationery products, art prints and more.

We work with a reliable, a high-quality supplier for apparel and some home goods. They have multiple locations worldwide, so depending on where you are, your order is printed and shipped from their closest facility that can do it most efficiently and you get your order the fastest.

Canceling Orders

Once your order has been sent for fulfillment, it cannot be cancelled or altered. Please contact us immediately to see if your order can be changed.

Pre-Orders

At times, tinywerewolves.com may launch a pre-order sale. This is intended to hit a sales goal within a pre-determined time before the item is produced and shipped. If the goal is not met, the customers who pre-purchased the item many be refunded in lieu of the item being produced. Details of the time times are in the product description of the pre-sale items.

How Do I Track My Order?

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line here.

I Received A Wrong/Damaged Product, What Should I Do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us within 7 days of receiving the item with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Wholesale/Resale

We sell wholesale exclusively through Faire.

Sales Tax

Sales tax may be applied automatically to your order, depending on where your item is shipping.

Subscriptions

• All subscriptions ship the 1^st-5^th of the current month or with 3 business days of initial order.
• Themes change monthly and can be previewed via a blog post and social media announcements.
• Contents of individual levels are subject to change. We will do our best to honor any prepaid subscriptions if we must make an unplanned change before the renewal occurs.
• No refunds on pre-paid subscriptions.
• Orders placed in the last 10 days of the current month will receive the box for the following month.
• You are charged immediately for your first box, then subscriptions are automatically charged on the 1^st of the month. If you plan on pausing or cancelling, you must do so before the 1^st.
• If your method of payment is declined, your subscription will be cancelled after 3 days.
• All subscriptions are inclusive of shipping costs. If non-subscription items are purchased at the same time, you will be automatically charged shipping for those items only.
• All subscriptions can be changed, skipped, paused, or cancelled at any time in the online portal.
• At this time, we are only shipping subscriptions to addresses located in the United States.
• You will receive instructions via an email on how to manage your subscription. If you do not receive your subscription details email within 24 hours of subscription purchase, please contact us.

What Methods Of Payment Are Available?

Tinywerewolves.com accepts Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay as forms of payment. Unless otherwise noted, payment is due at the time of checkout. Forms and methods available may change without warning at any time.

Promotions And Sales

At times, tinywerewolves.com may run special promotions, discounts, or sales on its items. Unless otherwise stated, promotional offers may not be combined. Only one coupon code per order is allowed. Free shipping applies to customers only within the continental United States.

Occasionally we may offer seconds (products with slight flaws or defects that do not affect the usability of the item) for deeply discounted prices. These items are FINAL SALE and cannot be returned or exchanged for any reason.